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Our Process

Running The Pack takes pride in working with each of our clients individually to customize our services the needs of both owners and pets.  Here is a description of our process in welcoming and servicing new clients:

Step One: Initial Inquiry

During our first contact with you, we will:

  • Find out about your individualized service needs
  • Provide pricing
  • Confirm availability

Step Two: In-Home Consultation

Once you’ve decided Running The Pack is the Pet care company for you, we will schedule an in-home consultation at your convenience.  At the in-home consultation you will:

  • Meet your assigned Dog Walker or Pet Sitter.
  • Meet your assigned Management Liaison
  • Thoroughly review your pet care regimen with us
  • Learn about the online scheduling and billing system
  • Arrange our access to the house

(For Pet Sitting Clients Only)

Step Three: Service Confirmation and Payment

Prior to the first day of our services, the following steps are needed:

  • We will send you a confirmation of service, with all the details discussed
  • You can log into our convenient online system and make your payment by credit, debit or e-check.
  • Payment in full is required to confirm all pet sitting reservations.

Step Four: You’re Ready to Go!

That’s it! You are now a registered client and services can begin as early as the next day!

Archives
Categories

Dog Running

Running The Pack offers a variety of services for animals of all ages and abilities. A Maximum of two dogs will be run at one time.

Dog Walking

Your dog's not able to run or just needs extra walking services? Running The Pack's staff are also available as dog walkers.

Pet Sitting

While you are away, Running The Pack offers pet sitting services so that you can feel safe & secure that your beloved pet is with a pet professional.

New Puppy Sessions

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Testimonials

…The people at Running the Pack genuinely love what they do and are highly professional, which makes all the difference. I highly recommend them.
Christina A.